Certification standards

These standards explain what the Certified Cleaning Business Professional (C.C.B.P.) credential represents and how it is awarded, so students, clients, and employers can trust what it stands for.

1. What the credential represents

The C.C.B.P. credential signifies that the holder has completed Cleaning Business Institute training and demonstrated a working knowledge of how to set up, price, and operate a professional cleaning business, and how to win its first clients. It recognizes practical business readiness. It is not a license, and it does not replace any registration, insurance, or permit required in the holder's location.

2. Eligibility

Any enrolled student may work toward the credential. There are no prior education or experience requirements to begin. The certification is available to students of both the Fundamentals and Fast Track courses.

3. How candidates are assessed

To earn the credential, a candidate must complete their course and pass the final assessment. The assessment is an open-book online exam combining multiple-choice and short written answers. A candidate must score at least 179 out of 210 to pass. Multiple-choice answers are graded automatically; written answers are reviewed by our team to confirm genuine understanding rather than recall alone.

4. Issuing the certificate

On passing, each candidate receives a personalized digital certificate showing their name, the course completed, and the date of issue. Every certificate carries a unique verification ID so its authenticity can be confirmed independently at any time.

5. Validity and use

The credential does not expire and carries no renewal fee. Holders may reference it in their marketing and client communications, provided they represent it accurately, as a sign of completed training, not as a government license or a guarantee of any specific result.

6. Maintaining standards

Holders are expected to uphold the Member Code of Conduct. We reserve the right to revoke a credential obtained through dishonesty in the assessment, or used to misrepresent the holder's qualifications. Revoked credentials are marked invalid on the verification page.

7. Verifying a certificate

Anyone can confirm a certificate is genuine on our certificate verification page by entering the verification ID printed on it.

Questions about these standards? Contact us.

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